I made a mistake on a payment. Can I undo it?
Audience: Admin
Yes — payments can be reversed (undoes the allocation and restores the invoice balance) or refunded (same effect, but logged as a refund in the finance ledger for audit purposes). Go to Finance → Payments, find the payment, and use Reverse/Refund. Successful payments can't be edited directly — only reversed or refunded, to keep the money trail intact.
